Aaron Dungca

Sales Operations, Logistics, and Distribution, Medical Devices

My name is Aaron Dungca and I’m a Sales Operations Analyst within the Greater Boston Area.

Aaron Dungca's Bio:

Aaron Dungca has ten years of professional working experience ranging in technology analyst experiences and educational backgrounds. He is currently working as a sales operations analyst. Some organizations and schools that he has worked in are Massachusetts Institute of Technology, Boating in Boston, and YMCA Camp Otter and Samsung Neurologica. These experiences has allowed Aaron Dungca to facilitate efficient workflow with coworkers and collaborate with upper management in order to drive business and optimize processes. He has accomplished all of this while connecting with people, bringing added value through increased in sales operations efficiency, consistent task completion, effective communication, positive workplace environment and personal integrity. Aaron Dungca has extensive experiences in CRM, SFDC, leading, presenting, coaching, and facilitating knowledge acquisition to all audiences. He is confident, hardworking, optimistic, and takes pride in his work.

Aaron Dungca's Experience:

  • Sales Operations Analyst at Samsung NeuroLogica

    July 2019 - Present | Danvers, MA

    Trusted in driving sales strategy for Digital Radiography and Ultrasound within 12 months of employment. Spearheaded the restructuring of daily operations organization, order processing, and communication with sales operations director. Executed cross-functional responsibilities with finance, marketing, supply chain, and design engineers in order to close monthly sales revenue, customize products according to market trends, and problem solving customer pain points at the grass roots level. -Analyzed $4-5 million territory sales process by utilizing Salesforce platform through monthly sales reports, opportunity stages, and BDM / AE partnerships. -Designed and implemented commissions and bonus reporting process by integrating Microsoft Office tools (Forms, Power Automate, Excel, and Outlook) which saved members 1 hour of administrative weekly tasks. -Partnered with service, product managers, data analysts and design engineers to solve technical issues which resulted in the development of proactive standard operating procedures. -Performed year end field inventory audit of over 1000+ items involving $2.2 million in inventory. -Developed competitive strategies with Marketing to determine the ideal product launch during COVID-19. -Responsible for approving and applying accurate discount percentages for 3rd party customers varying in contract agreements of commission, affiliations, and regional locations through local CRM and Salesforce CPQ. -Served as a mentor for multiple members of the Sales Operations team and an active participant to the Employee Engagement Committee at Neurologica.

  • Operations Manager at Boating in Boston

    June 2015 - August 2018 | Stoneham MA

    Coordinated 500 weekly guest reservations through Kronos Point of Sales application for this community kayak and sailboat rental organization. Ensured adequate staffing and recruited new staff, as needed. Onboarded new employees and trained staff on the fundamentals of safety, customer service and daily responsibilities. Assisted in the troubleshooting of inaccurate employee timesheets to ensure proper payment. • Delivered high quality customer service through clean and professional upkeep of grounds and equipment, resulting in 50% increase in customers, campers and revenue within the first year. • Provided team members with both positive and constructive feedback to ensure optimal performance by each employee.

  • Physical Education Adjunct Teacher at Massachusetts Institute of Technology

    2014 - 2016 | Cambridge MA

    Championed design and execution of an emergency elective Physical Education course for undergraduates in critical need of physical education credits to graduate. Successfully negotiated and managed course logistics, funding and resourcing with key stakeholders to ensure best-in-class program delivery. • Piloted course for 28 participants, with 93% of students completing the program (a 13% increase over MIT’s initial expectations of 80%), resulting in the successful securing of funds for annual program delivery. • Delivered program materials, resource information, communications, and grading to all students using the MIT Stellar Learning Management System.

  • Assistant Head of Operations at YMCA Camp Otter

    June 2014 - August 2014 | Salem, NH

    Hired and trained camp staff to perform facilities management functions, including cleaning grounds, managing traffic, escorting campers to designated areas, reporting structural damages, etc. • Increased utilization of activity areas (sports fields, archery ranges, art/crafts, swimming areas, ga-ga arena) by combining groups of campers and having more areas open for larger groups, ensuring camper safety. • Collaborated with senior staff to identify and capture opportunities to reduce seasonal operating expenses by 15% by reducing turnover and increasing camp store sales with more customer-targeted inventory.

  • Physical Education/Health Educator at Randolph Public Schools

    September 2010 - June 2014 | Randolph MA

Aaron Dungca's Education:

  • Boston University

    2016 – 2018
    Educational Leadership Licensure

  • Fitchburg State University

    2011 – 2012
    Masters in Curriculum and Instructional Planning

  • Springfield College

    2006 – 2010
    Bachelors in Science
    Concentration: Movement and Sports Studies and Minor in Health Studies

Aaron Dungca's Interests & Activities:

Aaron's interest and hobbies are coaching football, learning about fitness (weight lifting, jogging, HIIT), nutrition, meditation, and relaxation. He is an avid podcast listener, audio book connoisseur, pour over coffee fanatic, history channel addict, and self taught musician (flute, saxophone and newest guitar).